Subprocessors
Last updated: 08 January 2024
As part of the delivery of our Services to our Customers, Operator engages the following Subprocessors to process certain customer personal data as set out in each Service’s Data Processing Addendum, which is incorporated into each Service’s General Terms and Conditions. This Subprocessor List applies to each of our Services, including remove.bg, Unscreen and Designify.
Third-Party Subprocessors
| Subprocessors | Description of processing | Data hosting location |
| Google Australia Pty Ltd | Cloud server hosting | The Netherlands |
| Microsoft Azure | Cloud server hosting (only use for remove.bg) | European Union |
| Hetzner Online GmbH | Cloud server hosting | European Union (Germany) |
| MongoDB | Data server management | United States |
| Zendesk, Inc. | Customer Support | United States |
| Datadog | Application logs collection and analysis | United States |
| Cloudflare | Application Security and Performance | United States |
Canva Group Sub-Processor
| Affiliate | Description of processing | Data hosting location |
| Canva Pty Ltd | Support management and communication | Australia |
| Canva Solutions Inc | Support management and communication | Philippines |
| Canva US, Inc | Support management and Printing and Distribution Services | USA |
| Canva UK Operations Limited | Support management and communication | United Kingdom |
Update
As our Services continue to grow and evolve, there may be occasions where we need to add or remove Subprocessors. If you wish to receive notifications regarding changes to this list, please subscribe using this form.