Refund Policy

If you are not 100% satisfied with your purchase, please contact us.

14 Days Money Back Guarantee

All Subscriptions are covered by 14 Days Money Back Guarantee.

You are eligible to receive a refund for your initial subscription payment if:

  1. you have purchased a subscription for the first time,
  2. the subscription was purchased within the last 14 days,
  3. you are not satisfied with the quality of your result videos and have no use for videos generated with Unscreen Pro,
  4. you have processed a total of less than 180 seconds of video,
  5. your account, you personally and your company have not made use of the 14 Days Money Back Guarantee before.

To place a refund request, you would have to fill out this form. We will then review your request within 10 days and contact you via email.

Other Refunds

Purchases outside of the 14 Days Money Back Guarantee are generally non-refundable. If you are unhappy with your subscription you can cancel it any time. If you have any questions, feel free to contact us.